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Education Services

Model N University Catalog & Education Services.


Model N University offers world-class instruction through multiple channels: in person, virtual (WebEx) and online. Customers can leverage Model N University for learning product basics as well as advanced features to streamline implementations and increase user adoption. All Model N Instructors are Subject Matter Experts (SMEs) in both product and industry domain.

We also offer optional 24/5 and 24/7 support services to manage the full spectrum of support and ensure you get the results you expect.


Education and Training Access: Comprehensive Online Training, Education Services, and Learning Resources

Model N offers a flexible approach to training and education via Model N University – an online education portal offering a full range of training courses, content, and reference materials on solutions for contracts, pricing, and compliance.

  • Self-paced learning modules, available on-demand
  • Role-based educational curricula
  • Searchable content repository
  • Online peer-to-peer collaboration and knowledge sharing

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All product training courses include use cases, scenarios, and demonstrations. Each student receives a dedicated training environment fully configured with the latest available release of our software. This allows students to work through exercises and activities designed to teach them how the product works to help them manage all business processes related to revenue management.

Life Sciences Courses

Model N Life Sciences courses focus on either pharmaceutical or med tech. The scenarios and exercises are relevant for each and cover both commercial and/or regulatory. Courses include (but not limited to): Revenue Enterprise Cloud Fundamentals, Purchase-based Contracts (PBC), Utilization-based Contracts (UBC), Revenue Intelligence Cloud (RIC), Pricing and Ad Hoc Reporting. Click here for a complete list.

High Tech Courses

Model N High Tech courses concentrate on how Model N REC can be configured to handle the complexities of revenue management within the High Tech sector. Courses include (but not limited to): Revenue Enterprise Cloud Fundamentals, Channel Management, Deal Management, Analytics, Sales Conductor and Model N Rebates. Click here for a complete list.

Flex Courses

Model N Life Sciences Flex courses lead you through the functionality for each of the main areas of the Flex Platform – Contract Manager, Revenue Manager, Medicaid Rebates, Government Pricing, and Validata. The scenarios and exercises prepare you to configure and implement the applications to suit your business needs. Click here for a complete list.

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Customer Support Hours of Operation

Standard Support: Mon-Fri 8AM-8PM ET

Optional Levels of Support: 24×5 and 24×7

US Holiday Schedule
New Year’s Day: 01/01/18
President’s Day: 02/19/18
Memorial Day: 05/28/18
Independence Day: 07/04/18
Labor Day: 09/03/18
Thanksgiving: 11/22/18 & 11/23/18
Christmas: 12/24/18 & 12/25/18

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Thank you for your interest in Model N and our Revenue Management solutions and services. Please submit the form to the right and a representative will contact you to answer questions.

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