Model N B2B E-Commerce
Deliver a seamless omnichannel experience
Today’s B2B buyer expects to find product and pricing information online. They expect to conduct their research on any device. They expect a seamless experience as the move from online to partners to direct sales. They are increasingly intolerant of inconsistent and poor experiences. The trends are clear as B2B e-Commerce is estimated to be 3X larger than B2C in 2017. And, companies continue to invest and innovate in B2B e-commerce. For example, Gartner predicts that by 2018, 70% of B2B e-Commerce sites will offer personalized features to their customers and that these will outsell their competitors without the same level of personalization by 30%.
$7.7Trillion
vs $2.1 trillion for B2C
Source: Statista B2B e-Commerce Report 2017
15%
B2B e-commerce CAGR from 2015 – 2020
Source: Gartner
80%
Asia Pacific portion of B2B e-commerce, Americas 13%, Europe 7%
Source: Statista B2B e-Commerce Report 2017
Model N’s B2B e-Commerce solution enables an omnichannel solution by extending configure, price, quote capabilities to your direct sales, partners and self-service customers.
Enhance the Partner Experience
Extend configure, price, quote capabilities to your partners using Salesforce Partner Communities.
- Enable partners to better represent your products using CPQ capabilities
- Deliver relevant information to make it fast and easy for partners to create demand and sell
- Increase collaboration and deal support
- Accelerate responsiveness on special requests
- Instant visibility into partner opportunity pipeline
- Share analytics and insights for data driven decision making
Enable a self-service B2B e-Commerce experience
Extend configure, price, quote capabilities to your partners using Salesforce Customer Communities.
- Extend CPQ capabilities to self-service customers with drag-and-drop ease.
- Leverage industry-specific solutions with built-in business logic, workflow, and UI
- Personalize every touchpoint with specific content based on the customer’s profile
- Create seamless, consistent experience across sales channels
- Easily administer and manage all sales channels as part of Salesforce administration
Maximize Sales Productivity and Minimize Bottlenecks
Expand your existing e-commerce experience
Add advanced catalog management and configuration to your existing website to expand the customer experience.
- Industry standard APIs enable easy integration of configurator into existing web environments
- Advanced configurator includes out-of-the box integration with SAP Variant Configuration and pricing
- Support SKUs, bundles and configured products for an expanded customer experience
- Tailor the experience with intelligent product and pricing recommendations
- Leverage enterprise-grade scalability and performance to deliver a consistent global experience
Thank you for your interest in Model N and our Revenue Management solutions and services. Please submit the form to the right and a representative will contact you to answer questions.
