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Model N B2B E-Commerce

Deliver a seamless omnichannel experience

Today’s B2B buyer expects to find product and pricing information online. They expect to conduct their research on any device. They expect a seamless experience as the move from online to partners to direct sales. They are increasingly intolerant of inconsistent and poor experiences. The trends are clear as B2B e-Commerce is estimated to be 3X larger than B2C in 2017. And, companies continue to invest and innovate in B2B e-commerce. For example, Gartner predicts that by 2018, 70% of B2B e-Commerce sites will offer personalized features to their customers and that these will outsell their competitors without the same level of personalization by 30%.

$7.7Trillion

vs $2.1 trillion for B2C

Source: Statista B2B e-Commerce Report 2017

15%

B2B e-commerce CAGR from 2015 – 2020

Source: Gartner

80%

Asia Pacific portion of B2B e-commerce, Americas 13%, Europe 7%

Source: Statista B2B e-Commerce Report 2017

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Model N’s B2B e-Commerce solution enables an omnichannel solution by extending configure, price, quote capabilities to your direct sales, partners and self-service customers.

Enhance the Partner Experience
Extend configure, price, quote capabilities to your partners using Salesforce Partner Communities.

  • Enable partners to better represent your products using CPQ capabilities
  • Deliver relevant information to make it fast and easy for partners to create demand and sell
  • Increase collaboration and deal support
  • Accelerate responsiveness on special requests
  • Instant visibility into partner opportunity pipeline
  • Share analytics and insights for data driven decision making

Enable a self-service B2B e-Commerce experience
Extend configure, price, quote capabilities to your partners using Salesforce Customer Communities.

  • Extend CPQ capabilities to self-service customers with drag-and-drop ease.
  • Leverage industry-specific solutions with built-in business logic, workflow, and UI
  • Personalize every touchpoint with specific content based on the customer’s profile
  • Create seamless, consistent experience across sales channels
  • Easily administer and manage all sales channels as part of Salesforce administration
Businessman using tablet computer and credit card.
Blueprints and 3D metal machine parts

Maximize Sales Productivity and Minimize Bottlenecks

Expand your existing e-commerce experience
Add advanced catalog management and configuration to your existing website to expand the customer experience.

  • Industry standard APIs enable easy integration of configurator into existing web environments
  • Advanced configurator includes out-of-the box integration with SAP Variant Configuration and pricing
  • Support SKUs, bundles and configured products for an expanded customer experience
  • Tailor the experience with intelligent product and pricing recommendations
  • Leverage enterprise-grade scalability and performance to deliver a consistent global experience
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Thank you for your interest in Model N and our Revenue Management solutions and services. Please submit the form to the right and a representative will contact you to answer questions.

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